FAQ

Shipping

What are the delivery times?
Please allow 7 to 10 business days to receive your order. Shipping is free on all our products.

How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number.

Returns and refunds

Can I return a product?
Yes. You have 14 days from receiving your order to request a return or refund, with no justification needed. Check our refund policy for the process.

How long until I'm refunded?
Once your return is received and inspected, the refund is issued to your original payment method within a few business days.

Warranty

Are your products covered by a warranty?
Yes, all our products come with a 1-year warranty from the date of purchase against manufacturing defects.

What should I do if my product is defective?
Contact us via our Contact page with your order number: we'll offer a repair, replacement, or refund depending on the situation.

Payment

What payment methods do you accept?
We accept card payments (Visa, Mastercard) as well as Klarna.

Is payment secure?
Yes, all transactions are encrypted and secure.

Orders

Can I change or cancel my order?
Contact us as soon as possible after purchase: we'll do our best to change or cancel your order before it ships.

Do you ship internationally?
Yes, we ship worldwide.

Contact

How can I contact you?
Visit our Contact page and we'll get back to you as soon as possible.